Alexa's Beauty & Barber
Privacy Policy
Last Updated: March 2025
1. Introduction
Alexa's Beauty & Barber ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect information about you when you visit our website at alexasbeautyandbarber.com, contact us, or use our services.
By using our website or submitting your information through our forms, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Your name, email address and phone number when submitted through our contact or opt-in form.
- Appointment Information: Booking details including service preferences, preferred dates and times.
- Usage Data: IP address, browser type, pages visited and time spent on our website, collected automatically via cookies and analytics tools.
- Communications: Messages you send us through forms, email or SMS.
3. How We Use Your Information
We use the information we collect to:
- Confirm and manage your appointments
- Send appointment reminders and follow-up messages via SMS or email
- Respond to your inquiries and requests
- Send promotional offers and updates (only with your consent)
- Improve our website and services
- Comply with legal obligations
4. SMS & Text Message Communications
By submitting your phone number on our website, you consent to receive SMS text messages from Alexa's Beauty & Barber. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. For help, reply HELP or contact us directly.
We do not sell, rent, share or transfer your phone number or personal information to third parties for their own marketing purposes. Your information is used solely to communicate with you about our services.
Carriers are not liable for delayed or undelivered messages.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Trusted third-party platforms (such as booking software and CRM tools) that help us operate our business, subject to confidentiality agreements.
- Legal Requirements: When required by law, court order or governmental authority.
We will never share your personal information with unaffiliated third parties for marketing or advertising purposes without your explicit consent.
6. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience and gather analytics data. You can disable cookies in your browser settings, though some features of the website may not function properly as a result.
7. Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure or misuse. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations or resolve disputes. You may request deletion of your data at any time by contacting us.
9. Your Rights (California Residents – CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose or sell
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell your data)
- Non-discrimination for exercising your rights
To exercise these rights, contact us at the address or email below.
10. Children's Privacy
Our website and SMS communications are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Alexa's Beauty & Barber
12552 Limonite Ave, Floor 1, Eastvale Gateway South
Eastvale, CA 91752
Website: alexasbeautyandbarber.com